Cancellation and refunds

Updated 4 November 2026. No payments or orders are currently accepted on this website.

Before sales open

We will publish and show the applicable cancellation and refund conditions before checkout, including activation windows, unused eSIM eligibility, failed delivery and what happens when an SMS has already been received.

Supplier rules differ by product. We will not describe a product as refundable without confirming its conditions, and any applicable consumer rights remain in place.

Payment concerns

If you believe a payment has been made in connection with this site, contact info@onehubng.com with the date and payment reference. Do not send full card details, passwords or one-time codes.